The value chain is basically a model of how a business receives its input – generally in the form of raw material – adds value to it through internal processes and then sells the finished product to customers.
The people value chain is an extension of this in that in order to have a successful business […]

I don’t think there is anyone out there who would disagree with me when I state that team work is important to a high-functioning organization.
That’s why I want to field a question about developing teams from one of my readers who asks, “What would you recommend to a first-time supervisor who needs to develop his […]

Training new employees using a combined platform of classroom and on-the-job training is effective only if the program you design is meant to actually teach not discourage participants.
What do I mean?
When last we met I explained how a friend of mine had gone through a mind-clogging training program which was so overwhelming that participants dropped […]

When it comes to training new employees, is it better to do it on-the-job (OJT) or in a classroom?
Most would argue that a combination of both is the ideal answer. And they’re probably right, if it’s handled correctly.
A friend of mine recently went through an intensive six-week classroom training course (originally intended to be twelve […]

If you’re into sports, you’ll understand the benefits of cross training.
Just as exercise can provide an athlete with a total-body tune-up by strengthening the heart, bones, muscles, and joints, exercising the mind and flexing the skills of each of your team members by allowing them to engage in cross training can lead to an overall […]

The best way to reduce employee turnover and retain your stellar employees is to constantly re-recruit them. This doesn’t mean just doing things to maintain the status quo, but actively working to develop and promote from within.
The era of life-time employees is long over. And while we would all like to think that our employees […]

Employee turnover is not the end of the world because it can provide the organization with an opportunity to refresh the talent pool, retune salaries, and replace old skill sets with newer ones. However, employee turnover does need to be monitored and managed.
Gordon Gekko was close when he said “Greed is good”. Just replace a […]