Offshoring, for those who aren’t familiar with this term, is the outsourcing of American jobs to foreign shores, a very unpopular idea for many, especially those in manufacturing, information technology and customer service, the industries that appear to be the hardest hit – so far.

Now while I understand the concern about the offshoring of […]

“I’ve always found that the speed of the boss
is the speed of the team” - Lee Iacocca
 
The concept of team is fundamental to business as well as to many other areas of life; however, the success of any team is directly linked to the person at the helm.
After all, how often do you see […]

During his tenure as Governor of New York State and through the first few years of his presidency, Franklin Delano Roosevelt gathered around him a group of leaders and trusted advisors from outside the government and called them the “Brain Trust.”
Though the name was based on the fact that the members were economic intellectuals from […]

Managers do things right.
Leaders do the right things.
–Warren Bennis
Whenever I reflect on the principles of leadership, this contrast between managers and leaders always comes to mind.
For me, while both managers and leaders fill vital roles within an organization, managers are the people who focus on the processes to make sure things get done correctly and […]

What makes a person a leader?
While the answer to this question depends on who you ask, there are probably some qualities that most people would agree that leaders must possess. But how much of leadership comes from inherent personal qualities and how much can be learned?
Let’s break it down.
On the one hand, for me […]

Company culture and the established value system are vital in shaping the behavior of employees because things don’t happen independent of the individuals involved. And the individuals involved act as they do based on established norms and a shared sense of what is appropriate given the situation. But how did your company culture become what […]

Job satisfaction is determined by the relationship an employee has with his or her immediate supervisor. And yet research suggests that 89 percent of managers think it’s all about the money.
Actually, it’s all about you.
Rod Tidwell may have screamed, “Show me the money!” at the top of his lungs, but ultimately the most important thing […]